Why it is important to send a thank you email to your top candidates post interview

By Kary York

In the fast-paced world of insurance where competition for top talent is fierce, you need to differentiate your firm from your competitors. One simple yet often overlooked tool in your arsenal is the thank you email. As the interviewer, you expect to receive a well-written thank you email from the applicant, but how often do you as the employer, send a thank you note to your candidates acknowledging their time and stressing your interest in them?  Candidates often complain that they don’t hear back from the company for several days, if at all, so let’s explore why sending thank you emails to your top candidates post interview should be an essential part of your recruitment process.

Acknowledging the Candidates’ Efforts

The insurance recruitment process can often be rigorous, with multiple rounds of interviews, tests, and assessments. Expressing gratitude with a thank you email demonstrates that you recognize and value the time and energy your top candidates have invested in your process. It fosters goodwill and shows your sincerity in considering them for the position.

Enhancing Your Company’s Brand Image

Your company’s brand is not solely determined by external marketing efforts. It is also significantly influenced by how you treat candidates throughout the recruitment process. Thank you emails serve as an opportunity to showcase your company’s culture and employer brand as genuine, considerate, and professional. Candidates who feel valued and respected are more likely to share their positive experience with others, ultimately enhancing your overall brand image. They may also refer you future employees if they have a great interview experience.

Differentiating from Your Competition

To attract the best candidates, you must differentiate yourself from other employers they are considering. Sending prompt thank you emails can be a game-changer because they are rarely expected. Top candidates are often talking to many firms, and you want to make sure your company and position stands out in their minds.  Failing to send a prompt follow up email to your top candidates may also be interpreted as a lack of interest on your part causing them to lose motivation for your firm because they don’t have a clear idea of your interest level. If they are disillusioned with your process, they may move on especially if they perceive your competitors as being more proactive and interested. By taking the time to send a personalized thank you email, you showcase your continued interest and leave a lasting impression that sets you apart from your competition.

Final Thoughts

Remember that successful recruitment extends beyond the interview room. Thank you emails are a simple and effective way to build great candidate relationships. Make sure that all of the members of your hiring team send a thank you email after each interview round and you will quickly find that your top candidates will be much more proactive in communicating with you and will appreciate your efforts and empathy as they go through the steps in your interview process.

If you are hiring insurance staff in the Pacific Northwest, I can help you find top licensed talent.  Contact me and let’s discuss your search goals.