In the last two weeks, I had three candidates who were passed on after their first interview because they told the interviewer that they left a previous position due to a “toxic environment”. All three of these people had the skills and abilities to do the work and really wanted the position, but these two words cost them the job!
Let’s explore the reasons why it’s best to steer clear of this phrase during interviews and I’ll provide some alternative approaches to discussing it.
1. Hearing the word “toxic” creates immediate negative images for the interviewer. Make a positive impression instead:
In the first interview, your primary goal is to leave a positive impression and showcase your qualifications. Mentioning that you left a job due to a toxic environment can raise concerns about your ability to handle workplace conflicts and fit into a new team. Employers want professionals who have a positive attitude and can contribute to a healthy work culture. Remember, whether you think it is fair or not, the interviewer’s “perception” of what you say and how you say it is their “reality”. Your primary goal in the first interview is to make the employer want to have you back for a second meeting so that you can spend time with others on the team to make sure the role is a good fit for you and the company.
2. Emphasize your skills and experiences:
During the initial interview, it’s crucial to highlight your skills, achievements, and relevant experiences. Talking about a toxic work environment shifts the focus away from your professional accomplishments and directs it towards internal issues or worse, blames the situation on others. This can cause employers to perceive you as a potential risk to team harmony. Instead, emphasize how your skills align with the position’s requirements and demonstrate your enthusiasm for the new opportunity.
3. Avoid presenting yourself as a victim:
While it’s understandable to want to vent and blame others for how you were treated in a past work situation, portraying yourself as a victim sends negative signals to potential employers. Hiring managers want to hire candidates who take responsibility for their actions, can problem solve effectively, approach challenges proactively, and own their mistakes. Avoid assigning blame and instead highlight how you have grown professionally and learned valuable lessons from your previous experiences. Make sure to have a couple of examples available to share to illustrate your points.
4. Maintain professionalism:
Engaging in negative discussions about your previous job shows a lack of professionalism. Employers value individuals who can handle stressful situations diplomatically, maintain composure, and promote a positive work environment. By avoiding discussions about toxic work environments, you demonstrate your commitment to professionalism and your ability to rise above challenges.
5. Use positive strategic language:
Make sure to frame your response about leaving your last role in a positive light. Focus on your desire for new challenges, career growth, or the opportunity to contribute more meaningfully. Use language that resonates with your career aspirations instead of dwelling on negative experiences.
Remember, an interview is an opportunity to showcase your strengths and potential contributions, so make the most of it. Avoid saying “toxic environment” in your interviews and you will be well on your way to getting the job offer.
Do you feel like it’s time for a job change? I may be able to help you find a new insurance job before the end of the year. Contact me and let’s discuss your job search goals.
