Lots of insurance hiring managers ask this question as an ice breaker to get the conversation going. It’s such a simple question but can reveal so much more.

Here’s four things to look for.

Do they answer the question asked or go off on a tangent?
To me, this is the telling sign of whether the candidate can put their thoughts together in a thoughtful and concise manner.  Do they actually answer the question, and do they tie it to the job they are applying for? Many candidates just start talking randomly and their answers lack direction and impact. You want to hear a logical thoughtful answer that is clear and easy to understand.

Do they really want the job you are interviewing for?
Your goal is to find out if they see your firm and this role as a long-term option or just a way to make money short term while they look for the job they really want.  It costs a lot of money and time to hire and onboard a new hire, so job fit is critical. Do they show genuine interest and excitement, and do they tie their answer to the position being offered?

Have they demonstrated a desire for continuous learning?
The insurance industry offers so many opportunities for self-learning and certifications. You want to understand if the applicant has taken advantage of these resources to date in their career.  If you are hiring junior talent, you are looking for them to ask questions about continuing education. You need a team member who takes the initiative to stay current with industry trends and has a genuine passion for the industry.

Have they been promoted in past roles?
Initiative and proactive problem-solving are vital traits to look for in your new team member.  Listen for evidence of career progression. Did the candidate start out in a junior role and what did they do to get noticed for advancement?  Listen for clues as to what they did to stand out from their peers.  My experience is that despite the number of jobs a candidate has held, if there is a repeatable pattern of above average performance, they will likely become one of your best team members.

By asking the “tell me about yourself” question early on in the interview, you can gain a deeper understanding of the applicant’s communication skills, fit for the role, and potential for advancement in your firm.

Do you have an insurance position that you need help filling, Contact me and let’s talk about the job and your hiring goals.