$60K to $85K
If you are an experienced Employee Benefits Account Manager with expertise in the 51 to 500 group life market, my client wants to talk to you!
This is a new role supporting Producers who specialize in WA based companies that have 51 to 500 lives. You will be doing a combination of renewal and new business marketing. You will have cradle to grave responsibility for the account and must be able to perform all parts of the renewal including spreadsheet creation and employee benefits meetings.
This is a mostly in-office support role with client facing opportunities during Q4 renewals as well as other meetings throughout the year.
The company is located in Bellevue, provides excellent benefits and has an outstanding reputation. They use Zywave as well as Excel and other Microsoft applications.
Key responsibilities of the job are:
Provide excellent client service as the primary day-to-day contact between clients, vendors and internal client teams. Provide accurate and timely responses to client issues. Work closely with members of the client service team. Build relationships with clients.
Responsible for project management of the annual client work plan to ensure client deliverables are completed timely throughout the year.
Manage client requests from inception to completion with limited direction.
Prepare materials and attend all client meetings as an active member of the client service team. Develop action items from meetings and follow through to completion. Document meetings and client decisions.
Identify client issues and trends as they surface and suggest solutions.
Manage the renewal process from start to finish including receipt and delivery of renewal, review and delivery of marketing results and plan options, vendor negotiations, client recommendations, renewal confirmations, and preparation of carrier paperwork.
Spread client renewal proposals for fully insured groups, as needed.
Oversee the implementation process for new benefits and carrier changes.
Prepare written communications such as open enrollment memos, renewal reports, custom employee communications, and benefit summaries.
Conduct open enrollment meetings for clients, both onsite and via webinar, to educate employees on healthcare and what’s changing. Prepare open enrollment presentations and communications to meet client needs.
Develop and maintain professional relationships with vendor partners and clients.
Provide employee advocacy services to clients including personalized and confidential eligibility, billing and claim support.
Review insurance documents, contracts and SPDs for accuracy. Provide peer review support to other team members work products.
Assist clients to comply with various federal, state and insurance company requirements including ERISA, ACA, HIPAA, COBRA, FMLA, 5500s, etc.
Maintain client files in compliance with company standards.
Actively participate in oral interviews with prospective clients.
Candidates need to have worked in a benefits agency with groups of 51+ lives to be considered for this position. A WA L & D license is required.
To apply, email your resume to email@example.com or call 425-298-0278.