Benefits Customer Service Rep: Entry Level with Training Provided

Norwood, MA
Insurance Resourcing – Aug 03

Insurance Resourcing
Norwood, Massachusetts, United States
$36,000 to $40,000 DOE
August 03, 2017

Are you tired of go nowhere customer service jobs that force you to work weekends? If you have excellent phone/computer skills and want to start a career in the ever changing world of employee benefits, my client wants to talk to you!
The client is a large national insurance company known for its expertise in insurance employee benefits. This is an entry level call center role located in the Norwood area of Massachusetts. Full training on product and services are provided. If you have your MA L & D license, that is a huge plus, but if you don’t, they will get you licensed as part of training. This is a FT, permanent salaried role with full benefits after 30 days. Hours are either: 12:30 pm to 9 pm, or 11:30 am to 8:00 pm, and there are no weekends required! The office campus is modern and has free parking,
This role assists employees with enrollment questions about insurance benefits. You will take inbound calls, enter information into the computer system, answer a wide variety of benefit questions, explain specifics about insurance products, and help the employees to enroll into the insurance programs that best fit their needs. This is NOT a sales role. There is no outbound cold calling or soliciting of products. Your role is that of a trusted advisor and customer advocate.
The position requires a high school degree (college degree is a huge plus)! Candidates need to have phone/computer customer service experience of at least 1 year, call center or multi-lines preferred, or have fast paced retail experience with strong data entry and customer interaction. Strong spelling/grammar skills along with fast accurate data entry is required. Strong preference for life licensed candidates. Any Spanish speaking is a big plus!
There are 5 spots available on both shifts and the company is looking to fill these ASAP! If you just graduated from college and you are “career searching”, you don’t want to miss this opportunity!
To apply, email your resume or call 425-298-0278.
The client wants to fill these roles quickly. Only local candidates who are already located in the area or are moving to the Norwood area soon will be considered.